Shipping policy

Shipping Policy – Cardelita Coffee

At Cardelita Coffee, we are committed to delivering your coffee quickly and safely.

Guatemala

  • Delivery within 24 business hours.

  • Shipments are handled by Forza Delivery.

International Shipping (United States and the rest of the world)

  • Delivery within 2 to 4 business days.

  • Shipments are handled via DHL Express.

Order Processing

  • Orders are processed within 1 business day after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Costs

  • Shipping costs are calculated automatically at checkout.

Order Tracking

  • You will receive an email with your tracking number once your order has been shipped.

Customs (International Shipments)

  • International orders may be subject to customs duties, taxes, or additional charges, which are the responsibility of the customer.

Issues

  • For damaged or missing orders, please contact the shipping carrier directly using your tracking number.

  • Cardelita Coffee is not responsible for damages incurred during transit.

Política de Envío – Cardelita Coffee

En Cardelita Coffee, nos comprometemos a entregar tu café de forma råpida y segura.

Guatemala

  • Entrega en 24 horas hĂĄbiles.

  • EnvĂ­os realizados a travĂ©s de Forza Delivery.

EnvĂ­os Internacionales (Estados Unidos), y el resto del mundo.

  • Entrega en 2 a 4 dĂ­as hĂĄbiles.

  • EnvĂ­os realizados mediante DHL Express.

Procesamiento de Pedidos

  • Los pedidos se procesan en 1 dĂ­a hĂĄbil despuĂ©s de confirmarse el pago.

  • Pedidos realizados en fines de semana o dĂ­as festivos se procesan el siguiente dĂ­a hĂĄbil.

Costos de EnvĂ­o

  • Los costos se calculan automĂĄticamente al finalizar la compra.

Seguimiento

  • RecibirĂĄs un correo con tu nĂșmero de rastreo una vez enviado el pedido.

Aduanas (EnvĂ­os Internacionales)

  • Pueden aplicar impuestos o cargos aduanales, los cuales son responsabilidad del cliente.

Incidencias

  • Para pedidos dañados o no entregados, contacta directamente al transporte de envĂ­o con tu nĂșmero de rastreo, no nos hacemos responsables por daños durante el viaje.